FREE SHIPPING ON ALL ORDERS $55+ AUSTRALIA $100+ INTERNATIONAL

Delivery & Returns

We provide FREE Standard Delivery on all orders over $55 & FREE Express Shipping on all orders over $100 in Australia.

We provide FREE INTERNATIONAL Shipping on all orders over $100 

SAFE AND SECURE ONLINE PAYMENT

We use both Paypal and Stripe payments to make sure you are 100% safe while shopping with ivadore secure-payment-checkout-by-stripe-and-paypal (1)

DELIVERY TIMES

We aim to process and dispatch all online orders within 48 hours. Once your order is ready to send you will receive a confirmation email as well as a tracking number from Australia Post. Delivery times are based on orders placed between Mondays-Fridays.

Orders placed on Saturday, Sundays and public holidays are processed on the following business day. Where a parcel is returned to us because of incorrect or incomplete address details there will be an additional postage charge of $6.75 applied to resend your parcel. If you purchase a product that is on backorder any other products within that order will also be placed on hold until all products are available to be shipped out.

FLAT RATE SHIPPING $5.95-$8.95

You should expect to receive your order within 3-5 business days when choosing our flat rate shipping. Western Australia, N.T and rural areas can take up to 10 business days. All orders under $10 will be charged a flat rate of $5.95.

EXPRESS SHIPPING $11.95

You should expect to receive your order within 1-2 business days (except WA, N.T and rural areas which can take 2-4 business days)

INTERNATIONAL SHIPPING $9.95-$14.95    

You should expect to receive your order within 5-7 business days. All orders under $10 will be charged a flat rate of $9.95.

RETURNS & REFUNDS

At ivadore, we are committed to providing all of our customers with the very best natural, safe and effective Skin Care. Additionally we aim to provide the same high level of customer service as well. If you have any questions or concerns please don't hesitate to contact us. If your product purchase is defective or you feel it is not as advertised please email our team at info@ivadore.com.au If a refund is requested due to a defective item then no more than half the product is to be used. Items are to be returned to ivadore Suite 118 Shop 336 Murnong Street Point Cook VIC 3030 along with your full name and order number.