We aim to process and dispatch all online orders within 48 hours. Once your order is ready to send you will receive a confirmation email as well as a tracking number. Delivery times are based on orders placed between Mondays-Fridays.
Orders placed on Saturday, Sundays and public holidays are processed on the following business day. Where a parcel is returned to us because of incorrect or incomplete address details there will be an additional postage charge of $6.95 applied to resend your parcel.
Domestic shipping costs are calculated at checkout.
You should expect to receive your order within 3-5 business days when choosing our flat rate shipping. Western Australia, N.T and rural areas can take up to 10 business days.
We provide free standard shipping on orders over $65 AUD
Express shipping costs are calculated at checkout.
You should expect to receive your order within 1-2 business days. WA, N.T and rural areas can take 2-4 business days.
Domestic shipping costs are calculated at checkout. You should expect to receive your order within 5-7 business days**.
We provide free standard shipping on international orders over $120 AUD
Duties and taxes are the responsibility of the recipient and may or may not be applicable depending on the country you are ordering from. ivadore does not have a responsibility to cover these costs if they incur.
If you purchase a product that is on backorder any other products within that order will also be placed on hold until all products are available to be shipped out.
**Due to COVID-19 our standard shipping times for international orders are currently being severely impacted and will differ from our standard international shipping timeframes depending on the carrier. ivadore is currently not able to accept responsibility for extended delivery times as these are out of our control.